To accomplish anything great in life it is very rarely that you will do this alone. There will always be someone who helped you, worked with you or guided you. However large or small you were part of a team. If you think about everyday life and business nearly everything requires a team for it to operate successfully, shops, cinemas, theatres, football teams, hotels, and restaurants all involve a team. What was the best company you worked for and why did you enjoy it so much? So many employees when asked this question always to respond with “the people they work with”. They felt part of a team.
Covid 19 made us understand and appreciate the value of a good team. We missed our work colleagues, the interaction, the workspace, or the environment. But what makes a great team and how do companies just starting out create a one?
As a company or organisation, you cannot operate successfully without your employees. They are your fundamental tool for success or failure. Your employees must come first to build a successful company. You need to think like an employee and not the employer. It has been said many times that if you keep your employees are happy your business will take care of itself. Reality is your employees will take care of your business so ensure that you take care of them.
Having clear visions and goals of where you want to be, your mission statement and your company values are important not only for the organisation but your team too. It is imperative that you cultivate a company that match with your core values. You then build your business around those values. That each member of the team understands these values and strives to work towards them. When an employee shares the same values as you, they will be proud to work for your organisation, they will feel valued. One core value is respect. Respect for your colleagues, your environment, and the guests. Treating everyone the same way in the organisation has a positive impact regardless of their position or title. It builds trust and you can not build a team without trust.
“The strength of the team is each individual member. The strength of each member is the team” Phil Jackson
Every individual that works for your organisation has their own specific wants and needs and it is your job as their employer to understand those individual needs, not only as a group. Recognising them as individuals with their own skills and personalities. You did not employ robots so why would you treat them like one? employees should feel comfortable to bring their own ideas to the table. Some of the best ideas for your company will come from one of your employees if you give them the opportunity to express themselves freely with lack of fear.
For a team to be successful every team member must be content and happy in their environment. Every cog in the wheel must work together for it to work. A happy employee is more productive for your organisation than a disgruntled employee. You need to remove any toxic apples for the sake of your team and your business. The same theory applies in life. You do not want to be around negative people so why would you want to work alongside those people too? Not every employee you hire will share your same values and that is understandable but what you must do is protect those who do.
How do you motivate a team? With Kindness and empathy. You empower them. You recognise their core strengths and weaknesses and you build on their weaknesses. You encourage them, support them, and guide them. When an employee feels empowered it means they believe in themselves, they are confident and accountable in their actions and their ability. You multiply this by 10 or 20 and you have an extraordinarily strong team of confident individuals working together. For each other.
Recognising their commitment, hard work and enthusiasm but most of all appreciating them. Everyone likes to be recognised for a job well done so why do some managers fail to see this? A simple thank you and a little appreciation when expressed sincerely can really make a difference to an individual’s confidence and performance. Afterall they are human so treat them like human beings.
One of the main reasons an employee will leave your organisation is that they do not feel valued or appreciated. Take the time to invest in your staff, yes this can be expensive in terms of training but if you create an environment that will help them thrive, they will blossom and so will your business. What better advertisement for your company or brand than for an employee to say they love working for your organisation. Your reputation as an employer is crucial to your success also.
To create a good team, you need to lead a good team and be that example. The very things that you require from them they need to see from you. After all there is no ‘I’ in team.